FAQs

What types of vehicles do you offer for rent?

1. We offer a wide range of vehicles to suit your needs, including compact cars, sedans, SUVs, vans, and luxury vehicles.

What are your rental requirements?

1. To rent a vehicle, you must meet our eligibility requirements, including age, driver's license validity, and payment method. Specific requirements may vary depending on the rental location.

How do I make a reservation?

1. You can make a reservation through our website, mobile app, or by contacting our customer service team. Simply enter your rental dates, location, and vehicle preferences to get started.

What documents do I need to rent a vehicle?

1. You will typically need a valid driver's license, passport or ID, and a credit/debit card in the renter's name. Additional documents may be required depending on the rental location and specific requirements.

Do you offer insurance coverage?

1. Yes, we offer optional insurance coverage to protect against damages, theft, and liability. The terms and conditions of insurance coverage are outlined in the rental agreement.

Can I modify or cancel my reservation?

1. Modification and cancellation policies vary depending on the reservation details. Please refer to your reservation confirmation or contact us for assistance.

What are your pickup and return procedures?

1. Pickup and return procedures vary depending on the rental location. You will receive detailed instructions at the time of booking.

Do you offer roadside assistance?

1. Yes, we offer 24/7 roadside assistance to ensure your safety and peace of mind during your rental period.

Are there any age restrictions for renting a vehicle?

1. Age restrictions may apply depending on the rental location and the type of vehicle. Generally, renters must be at least 21 years old, and additional fees may apply for drivers under 25.

Can I rent a vehicle for one-way travel?

1. Yes, we offer one-way rentals between select locations. Additional fees may apply, and availability is subject to restrictions.

What payment methods do you accept?

1. We accept major credit and debit cards, as well as cash payments at select locations. Third-party payment options may also be available.

How do I contact customer service for assistance?

1. You can contact our customer service team by phone, email, or through our website or mobile app. We're here to help with any questions or concerns you may have.